How cleaning management software bridges the language gap at your holiday park

Multilingual cleaning software in action

At a holiday park, you want to collaborate effectively with various nationalities, regardless of the language they speak. The challenge isn’t just navigating the buttons in an app; it’s the communication that happens between staff throughout the day. Instructions, issue reporting, and feedback must reach the right person in the right language. This is exactly where Leviy steps in.

Our cleaning software for holiday parks is available in twelve languages, including Dutch, English, German, Polish, Romanian, and Ukrainian. Through our translation module, notifications, task descriptions, and status updates are translated automatically. Pre-set texts are converted into the staff member’s chosen language. Furthermore, any manual reports created by employees are automatically translated for other users in the system.

Reports that everyone reads in their own language

Imagine this: a cleaner reports a broken showerhead in Polish. The maintenance technician reads that same report in Dutch. A supervisor checking the lodge later sees the update in Ukrainian. This translation happens automatically and in real-time, without anyone needing to make a phone call, explain things twice, or manually re-type information.

This has a direct impact on the floor. When reporting an issue is easy, it happens more often. And when problems are identified sooner, they are resolved faster. Ultimately, this improves the guest experience, leading to fewer complaints and higher quality scores.

Work instructions and tasks in a native tongue

Beyond just reporting issues, daily task instructions, cleaning statuses, and specific notes for lodges are automatically displayed in the employee’s language. A Romanian cleaner looking at Lodge 001 will see in their own language that a departure clean and linen service are required. A Polish colleague will see the exact same thing in Polish. The app detects the user’s language settings and adjusts the display automatically—no manual setup required. Even inventory lists, used to report missing items, appear in the user’s native language.

Refining translations where necessary

While automatic translation works well for most text, it isn’t always perfect—especially with short terms lacking context, such as specific cleaning tasks or niche inventory items.

Because of this, you can appoint a ‘language lead’ within your organisation for each language to review and edit translations. This gives the team direct control over how information is shared with their colleagues.

In practice, the translation module becomes more accurate the longer you use it. Any inconsistencies you encounter only need to be corrected once. While this requires a little attention during the initial setup, it significantly improves translation accuracy in the long run.

Messaging everyone on the front line

On a busy day, communication can easily fall through the cracks. Via Leviy, you can send messages directly to staff on the floor, who can then reply via the app. All messages remain visible in a central list, ensuring no vital information is lost. This keeps all communication regarding cleaning operations clear, organised, and accessible to everyone in one place.

Case Study: How Center Parcs puts this into practice

Center Parcs operates with over 3,000 employees representing more than 62 nationalities. While this is an exceptionally large scale, the underlying challenge—collaborating with people who speak different languages—is familiar to many park managers.

Martijn van Hees, Project Manager Cleaning at Center Parcs, explains their goal: to create a workplace where everyone is equally involved in daily operations. Non-native speaking employees were quick to notice the additional language options; having more languages available had been a long-standing request. For Center Parcs, multilingual cleaning software is a clear signal to staff that their needs are being listened to.

“We wanted to create an inclusive workplace where everyone is equally involved in the process. Thanks to Leviy, we’ve taken a significant first step in fully engaging our non-native speaking colleagues in daily operations.”
— Martijn van Hees, Project Manager Cleaning at Center Parcs

The benefits of the cleaning software

When employees understand exactly what is expected of them, they take ownership of their tasks. When reporting is easy in their own language, they do it more frequently. And when you, as a manager, have a real-time overview of what’s happening, you can adjust plans much faster.

Quality audits also become much more straightforward. An inspector can walk through a lodge using a checklist in their own language. Points for improvement are automatically sent back to the cleaner who serviced the room—in their native tongue. This makes feedback clear and actionable, rather than letting it get lost in translation.

Bridging the language gap with Leviy

A diverse team is a strength, but only if everyone understands their role. Cleaning management software that facilitates this removes the barriers to delivering high-quality work and easy communication. This benefits the staff, but ultimately, it benefits the guest who arrives to find a spotless lodge.

Want to see how this works in practice? Schedule a demo and discover it for yourself.