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DeutschSay goodbye to the language barrier in the cleaning industry!
BlogIn recent years, cleaning companies have taken initial steps towards further digitalisation. This makes processes more transparent and improves employee engagement. However, the sector faces a very tight labour market, leading companies to increasingly rely on migrant workers. While this helps sustain operations, it also brings challenges, such as limited proficiency in the Dutch language. A significant number of employees, who are only fluent in their native language, struggle to keep up with this digital transformation, resulting in prolonged onboarding processes and frequent communication errors. The side effect is that these employees feel insufficiently involved and unheard, which in turn leads to higher turnover rates.
Leviy, in collaboration with various medium-sized cleaning companies, has taken on this challenge and incorporated the language barrier into the digitization process. This has proven to offer great benefits that can assist cleaning companies in their growth and sustainability.
Within the digital environment, Leviy has succeeded in enabling everyone to communicate in their own native language while also learning technical terms and sentence structures in Dutch translation. The benefits are numerous, such as:
- Improved Communication: Cleaning staff can communicate more effectively, especially when they have different native languages. This can reduce misunderstandings and enhance overall communication.
- Better Understanding and Compliance with Instructions: Cleaning personnel will better comprehend instructions and guidelines when presented in their native language. This contributes to accurate task execution and adherence to company and safety protocols.
- Increased Engagement: By making information available in their own language, staff feel more connected to the company. This can boost employee satisfaction and engagement, which in turn enhances motivation, productivity, and retention.
- Enhanced Training Effectiveness: When training materials are available in multiple languages, cleaning staff can better understand and absorb the information. This can lead to higher levels of skills and knowledge.
An additional effect is lower staff turnover, reduced recruitment costs, and higher quality of overall service. Overall, this is a highly successful initiative that Leviy will make available to all their clients domestically and internationally.
Would you like to be inspired by the possibilities and benefits this can offer your company? Contact us for a free inspiration session!
Written by
Jeroen Wijninga
Seeing is believing